Privacy Policy

Welcome to Trusted in Town. Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our platform to request services or connect with professionals in your area.

Information We Collect

• Personal Information: Name, email, phone number, ZIP code, and any details you submit through a service request form
• Service Preferences: Information about the type of help you're seeking and the location of service
• Technical Data: IP address, browser/device info, and on-site behavior used for analytics

How We Use Your Information

• To match you with relevant professionals based on your location and request
• To send confirmation messages, follow-up communication, or feedback requests
• To improve platform usability, speed, and personalization
• To comply with legal obligations and respond to law enforcement or regulatory inquiries

Information Sharing and Sale

Trusted in Town does not sell your personal information to advertisers or data brokers. When you submit a service request, we may share relevant information with a small number of local professionals to fulfill your request. These professionals may or may not be licensed depending on the industry and service category.

You may opt out of non-essential data sharing by submitting a request through our Contact form.

Your Rights

• Request access to the personal information we store about you
• Request corrections or deletions of inaccurate or outdated information
• Limit or object to certain types of data sharing or processing
• Withdraw consent for marketing communications

Cookies and Tracking

We use cookies and analytics tools (like Google Analytics or Meta Pixel) to monitor site traffic, measure conversions, and improve the user experience. You can disable cookies in your browser at any time.

By continuing to use our website, you consent to our use of cookies as outlined in this policy.

Data Security

We use secure hosting environments, encryption, firewalls, and access controls to help protect your personal information. While no system is completely immune to risk, we take appropriate measures to minimize unauthorized access or misuse.

CPRA Policy

If you are a California resident, please review your rights under the California Privacy Rights Act (CPRA) by visiting our CPRA Policy.

Policy Updates

We may update this policy periodically. If any material changes are made, we will post an updated version with the effective date at the bottom of this page.

Last updated on April 13, 2025.

Contact Us

Questions or concerns about this policy? Contact us through our Contact form or email us at privacy@trustedintown.com.